Property Portal · Integration

WhatsApp integration for Zoopla

Response time wins property enquiries. Stitch turns every Zoopla lead into an instant WhatsApp conversation, from a branded branch number, logged to your CRM.

Meta Business PartnerWhatsAppOfficial Business Platform GDPR-safe

Stitch × Zoopla

Two-way WhatsApp sync

  • Every WhatsApp thread on the Zoopla record
  • Shared inbox for the whole team
  • No lost chats when staff leave
  • AI + automation layered on top

Why Stitch

The benefits of using Stitch for WhatsApp on Zoopla.

Centralisation first. Automation is the jam on top, but it only works once every chat lives on the record.

Every WhatsApp chat inside Zoopla

Conversations are stitched to the right property record automatically, no copy-paste, no screenshots, no “which phone is that on?”.

One shared team inbox

Your whole team sees the same threads. Assign, @mention and hand over without ever leaving Zoopla.

Nothing lost when staff leave

WhatsApp numbers belong to the business, not personal phones. When a colleague moves on, their history and contacts stay in Zoopla.

Two-way sync, in real time

New WhatsApp contacts create records in Zoopla; replies update the timeline instantly. Templates, media and read receipts included.

AI + automation on top

Once the channel is centralised, layer on lead qualification, out-of-hours replies and portal-to-WhatsApp journeys, all logged back to Zoopla.

Meta Business Partner grade

Official WhatsApp Business Platform via a Meta Business Partner. Green-tick ready, GDPR-compliant, fully auditable.

How it works

Stitch + Zoopla in five steps.

  1. 1Zoopla leads arrive in your CRM.
  2. 2Stitch fires an approved WhatsApp template from the branch's business number.
  3. 3Replies feed into the shared inbox, tied to the property and the applicant.
  4. 4Optional AI qualification before human handover.
  5. 5Full audit trail on the CRM record.

FAQ

Zoopla + WhatsApp: common questions.

Do I need to change my Zoopla setup to use Stitch?

No. Stitch sits alongside Zoopla and syncs both ways. Your team keeps working in Zoopla while gaining a proper WhatsApp channel.

Is this the official WhatsApp Business Platform?

Yes. Stitch is a Meta Business Partner. Every message goes through the official WhatsApp Business Platform, not WhatsApp Web workarounds.

Can multiple property team members reply from one WhatsApp number?

Yes. That is the core of Stitch. A single business WhatsApp number, with a shared inbox for your whole team, permissions, routing and audit trail.

How long does onboarding take?

Most teams are live within a week, including WhatsApp number verification, CRM connection and template approval.

Related

Other Property Portal integrations.

Ready to run WhatsApp inside Zoopla?

Book a 20-minute walkthrough. We'll show you Stitch running against a Zoopla account, every chat on the record, one shared team inbox.