Property Portal · Integration
WhatsApp integration for ValPal
ValPal gives you the valuation lead. Stitch makes sure the next message is on WhatsApp, from a real branch number, with the team ready to reply.
Official Business Platform GDPR-safeStitch × ValPal
Two-way WhatsApp sync
- Every WhatsApp thread on the ValPal record
- Shared inbox for the whole team
- No lost chats when staff leave
- AI + automation layered on top
Why Stitch
The benefits of using Stitch for WhatsApp on ValPal.
Centralisation first. Automation is the jam on top, but it only works once every chat lives on the record.
Every WhatsApp chat inside ValPal
Conversations are stitched to the right property record automatically, no copy-paste, no screenshots, no “which phone is that on?”.
One shared team inbox
Your whole team sees the same threads. Assign, @mention and hand over without ever leaving ValPal.
Nothing lost when staff leave
WhatsApp numbers belong to the business, not personal phones. When a colleague moves on, their history and contacts stay in ValPal.
Two-way sync, in real time
New WhatsApp contacts create records in ValPal; replies update the timeline instantly. Templates, media and read receipts included.
AI + automation on top
Once the channel is centralised, layer on lead qualification, out-of-hours replies and portal-to-WhatsApp journeys, all logged back to ValPal.
Meta Business Partner grade
Official WhatsApp Business Platform via a Meta Business Partner. Green-tick ready, GDPR-compliant, fully auditable.
How it works
Stitch + ValPal in five steps.
- 1ValPal valuation submissions hit your CRM.
- 2Stitch sends an approved WhatsApp template from the branch number.
- 3Replies land in the shared inbox, matched to the vendor.
- 4Optional AI to book the market appraisal.
- 5Full history on the CRM record.
FAQ
ValPal + WhatsApp: common questions.
Do I need to change my ValPal setup to use Stitch?
No. Stitch sits alongside ValPal and syncs both ways. Your team keeps working in ValPal while gaining a proper WhatsApp channel.
Is this the official WhatsApp Business Platform?
Yes. Stitch is a Meta Business Partner. Every message goes through the official WhatsApp Business Platform, not WhatsApp Web workarounds.
Can multiple property team members reply from one WhatsApp number?
Yes. That is the core of Stitch. A single business WhatsApp number, with a shared inbox for your whole team, permissions, routing and audit trail.
How long does onboarding take?
Most teams are live within a week, including WhatsApp number verification, CRM connection and template approval.
Related
Other Property Portal integrations.
Ready to run WhatsApp inside ValPal?
Book a 20-minute walkthrough. We'll show you Stitch running against a ValPal account, every chat on the record, one shared team inbox.