Developer · Integration
WhatsApp integration via Zapier
If it triggers a Zap, it can trigger a WhatsApp. Stitch is the Zapier action that fires official WhatsApp Business Platform messages, with full delivery and reply tracking.
Official Business Platform GDPR-safeStitch × Zapier
Two-way WhatsApp sync
- Every WhatsApp thread on the Zapier record
- Shared inbox for the whole team
- No lost chats when staff leave
- AI + automation layered on top
Why Stitch
The benefits of using Stitch for WhatsApp on Zapier.
Centralisation first. Automation is the jam on top, but it only works once every chat lives on the record.
6,000+ apps → WhatsApp
Any Zapier trigger can send a WhatsApp message via Stitch. Forms, spreadsheets, CRMs, calendars, e-commerce, all of it.
Two-way, not fire-and-forget
Replies come back into the Stitch shared inbox and can trigger further Zaps, so you can automate follow-up, not just outbound.
Approved templates, real numbers
Every Zap sends from a verified WhatsApp Business number, using pre-approved templates. No throwaway numbers, no policy violations.
Team-owned
Even Zap-triggered chats land in the shared inbox, so a human can take over when the conversation goes off-script.
How it works
Stitch + Zapier in five steps.
- 1Connect Stitch to Zapier once with an API key.
- 2Add the Stitch action to any Zap: choose template, recipient, variables.
- 3Zapier fires; Stitch sends via the official WhatsApp Business Platform.
- 4Replies appear in the Stitch shared inbox and can start new Zaps.
FAQ
Zapier + WhatsApp: common questions.
Do I need to change my Zapier setup to use Stitch?
No. Stitch sits alongside Zapier and syncs both ways. Your team keeps working in Zapier while gaining a proper WhatsApp channel.
Is this the official WhatsApp Business Platform?
Yes. Stitch is a Meta Business Partner. Every message goes through the official WhatsApp Business Platform, not WhatsApp Web workarounds.
Can multiple operations team members reply from one WhatsApp number?
Yes. That is the core of Stitch. A single business WhatsApp number, with a shared inbox for your whole team, permissions, routing and audit trail.
How long does onboarding take?
Most teams are live within a week, including WhatsApp number verification, CRM connection and template approval.
Related
Other Developer integrations.
Ready to run WhatsApp inside Zapier?
Book a 20-minute walkthrough. We'll show you Stitch running against a Zapier account, every chat on the record, one shared team inbox.