Developer · Integration
WhatsApp Business Platform Open API
Stitch's Open API gives your engineers a clean, documented interface to the WhatsApp Business Platform, send templates, receive webhooks, manage contacts, all without the compliance overhead of going direct to Meta.
Official Business Platform GDPR-safeStitch × Open API
Two-way WhatsApp sync
- Every WhatsApp thread on the Open API record
- Shared inbox for the whole team
- No lost chats when staff leave
- AI + automation layered on top
Why Stitch
The benefits of using Stitch for WhatsApp on Open API.
Centralisation first. Automation is the jam on top, but it only works once every chat lives on the record.
REST + webhooks
Simple JSON endpoints for send / receive, plus webhooks for delivery, reads and replies.
Template + media support
Send approved templates, freeform session messages, images, documents and location, all through one API.
Multi-number, multi-team
One API key routes across every WhatsApp number and inbox in your business.
Meta Business Partner compliance
We handle number provisioning, WABA setup, template approval and green-tick, you build.
How it works
Stitch + Open API in five steps.
- 1We provision your WhatsApp Business Account and numbers.
- 2You get an API key and webhook URL.
- 3Send messages via `POST /messages`, receive events via webhook.
- 4Replies also land in the Stitch shared inbox, so ops can take over from automation whenever needed.
FAQ
Open API + WhatsApp: common questions.
Do I need to change my the Stitch API setup to use Stitch?
No. Stitch sits alongside the Stitch API and syncs both ways. Your team keeps working in the Stitch API while gaining a proper WhatsApp channel.
Is this the official WhatsApp Business Platform?
Yes. Stitch is a Meta Business Partner. Every message goes through the official WhatsApp Business Platform, not WhatsApp Web workarounds.
Can multiple operations team members reply from one WhatsApp number?
Yes. That is the core of Stitch. A single business WhatsApp number, with a shared inbox for your whole team, permissions, routing and audit trail.
How long does onboarding take?
Most teams are live within a week, including WhatsApp number verification, CRM connection and template approval.
Related
Other Developer integrations.
Ready to run WhatsApp inside Open API?
Book a 20-minute walkthrough. We'll show you Stitch running against a Open API account, every chat on the record, one shared team inbox.