Property CRM · Integration
WhatsApp integration for Rex
Stitch is the WhatsApp layer for Rex-powered agencies. One business number, one shared inbox, every thread written back to the right Rex contact and property.
Official Business Platform GDPR-safeStitch × Rex
Two-way WhatsApp sync
- Every WhatsApp thread on the Rex record
- Shared inbox for the whole team
- No lost chats when staff leave
- AI + automation layered on top
Why Stitch
The benefits of using Stitch for WhatsApp on Rex.
Centralisation first. Automation is the jam on top, but it only works once every chat lives on the record.
Every WhatsApp chat inside Rex
Conversations are stitched to the right property record automatically, no copy-paste, no screenshots, no “which phone is that on?”.
One shared team inbox
Your whole team sees the same threads. Assign, @mention and hand over without ever leaving Rex.
Nothing lost when staff leave
WhatsApp numbers belong to the business, not personal phones. When a colleague moves on, their history and contacts stay in Rex.
Two-way sync, in real time
New WhatsApp contacts create records in Rex; replies update the timeline instantly. Templates, media and read receipts included.
AI + automation on top
Once the channel is centralised, layer on lead qualification, out-of-hours replies and portal-to-WhatsApp journeys, all logged back to Rex.
Meta Business Partner grade
Official WhatsApp Business Platform via a Meta Business Partner. Green-tick ready, GDPR-compliant, fully auditable.
How it works
Stitch + Rex in five steps.
- 1Connect your Rex account to Stitch in a few clicks, no developer required.
- 2We provision an official WhatsApp Business number (or migrate the one you already use).
- 3Inbound WhatsApp messages are matched to existing Rex records; new numbers create a new contact automatically.
- 4Every reply, note, template and media file is written back to the Rex timeline in real time.
- 5Add AI assistants, portal automations and website journeys on top, all logged to the same record.
Watch
Stitch × Rex in action.
A quick walkthrough of the integration, straight from the Stitch team.
FAQ
Rex + WhatsApp: common questions.
Do I need to change my Rex setup to use Stitch?
No. Stitch sits alongside Rex and syncs both ways. Your team keeps working in Rex while gaining a proper WhatsApp channel.
Is this the official WhatsApp Business Platform?
Yes. Stitch is a Meta Business Partner. Every message goes through the official WhatsApp Business Platform, not WhatsApp Web workarounds.
Can multiple property team members reply from one WhatsApp number?
Yes. That is the core of Stitch. A single business WhatsApp number, with a shared inbox for your whole team, permissions, routing and audit trail.
How long does onboarding take?
Most teams are live within a week, including WhatsApp number verification, CRM connection and template approval.
Related
Other Property CRM integrations.
Ready to run WhatsApp inside Rex?
Book a 20-minute walkthrough. We'll show you Stitch running against a Rex account, every chat on the record, one shared team inbox.