Integrations/Autotrader

Automotive · Integration

WhatsApp integration for Autotrader

Buyers don't wait for callbacks. Stitch converts every Autotrader enquiry into an instant WhatsApp thread, opened by the dealership and logged to the right vehicle record.

Meta Business PartnerWhatsAppOfficial Business Platform GDPR-safe

Stitch × Autotrader

Two-way WhatsApp sync

  • Every WhatsApp thread on the Autotrader record
  • Shared inbox for the whole team
  • No lost chats when staff leave
  • AI + automation layered on top

Why Stitch

The benefits of using Stitch for WhatsApp on Autotrader.

Centralisation first. Automation is the jam on top, but it only works once every chat lives on the record.

Every WhatsApp chat inside Autotrader

Conversations are stitched to the right dealership record automatically, no copy-paste, no screenshots, no “which phone is that on?”.

One shared team inbox

Your whole team sees the same threads. Assign, @mention and hand over without ever leaving Autotrader.

Nothing lost when staff leave

WhatsApp numbers belong to the business, not personal phones. When a colleague moves on, their history and contacts stay in Autotrader.

Two-way sync, in real time

New WhatsApp contacts create records in Autotrader; replies update the timeline instantly. Templates, media and read receipts included.

AI + automation on top

Once the channel is centralised, layer on lead qualification, out-of-hours replies and portal-to-WhatsApp journeys, all logged back to Autotrader.

Meta Business Partner grade

Official WhatsApp Business Platform via a Meta Business Partner. Green-tick ready, GDPR-compliant, fully auditable.

How it works

Stitch + Autotrader in five steps.

  1. 1Autotrader leads land in your DMS.
  2. 2Stitch fires an approved WhatsApp template from the dealership number.
  3. 3The reply appears in the shared inbox, tied to the vehicle.
  4. 4AI can qualify (part-ex, finance, timeline) before handover.
  5. 5Every message is logged back to the DMS record.

FAQ

Autotrader + WhatsApp: common questions.

Do I need to change my Autotrader setup to use Stitch?

No. Stitch sits alongside Autotrader and syncs both ways. Your team keeps working in Autotrader while gaining a proper WhatsApp channel.

Is this the official WhatsApp Business Platform?

Yes. Stitch is a Meta Business Partner. Every message goes through the official WhatsApp Business Platform, not WhatsApp Web workarounds.

Can multiple automotive team members reply from one WhatsApp number?

Yes. That is the core of Stitch. A single business WhatsApp number, with a shared inbox for your whole team, permissions, routing and audit trail.

How long does onboarding take?

Most teams are live within a week, including WhatsApp number verification, CRM connection and template approval.

Ready to run WhatsApp inside Autotrader?

Book a 20-minute walkthrough. We'll show you Stitch running against a Autotrader account, every chat on the record, one shared team inbox.